Last Updated: 23 May, 2024
Thank you for shopping at Peekabookart.com. We are committed to providing you with a seamless and satisfactory shopping experience. This Shipping and Delivery Policy outlines important information regarding the processing, shipping, and delivery of your orders.
1. Order Processing
1.1 Order ConfirmationOnce you place an order on Peekabookart.com, you will receive an order confirmation email containing your order details. This email confirms that we have received your order and are processing it.
1.2 Order Processing Time
Orders are typically processed within 1-2 business days after the order is placed. Please note that orders placed on weekends or holidays will be processed on the next business day.
1.3 Order Tracking
When your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment.
2. Shipping
2.1 Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days. Shipping costs will be calculated at checkout based on your location and the weight of your order.
- Express Shipping: Estimated delivery within 2-3 business days. Shipping costs will be calculated at checkout based on your location and the weight of your order.
Please note that delivery times are estimates and may vary depending on external factors such as carrier delays or customs processing.
2.2 Shipping Destinations
We currently ship to India.
2.3 Shipping Restrictions
Certain products may have shipping restrictions due to local laws and regulations. If an item in your order cannot be shipped to your location, we will notify you and provide a refund for that item.
3. Delivery
3.1 Delivery Address
Please ensure that your delivery address is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete address information.
3.2 Delivery Confirmation
Once your order is delivered, you will receive a delivery confirmation email. If you do not receive your order within the estimated delivery time, please contact our customer service team for assistance.
3.3 Risk of Loss
Risk of loss and title for products purchased from Peekabookart.com pass to you upon delivery to the shipping carrier. We are not responsible for lost or stolen packages after they have been delivered to the shipping carrier.
4. Delayed or Lost Shipments
If your order is delayed or lost in transit, please contact our customer service team for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
5. Changes and Cancellations
5.1 Order Changes
If you need to make changes to your order or shipping address, please contact us immediately. Once an order has been processed, we may not be able to make changes.
5.2 Order Cancellations
If you wish to cancel your order, please contact us as soon as possible. If your order has already been shipped, we will not be able to cancel it, and you will need to follow our return process.
6. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:
Peekabookart.com
SBM (India) Exports
Hadbast No. 113, New Kailash Nagar, Model Town,
Ambala, Haryana, India
+91 98968 20049